Shipping Policy

We currently ship within the United States only.

Processing Time

Orders are usually processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Most orders are delivered within 3–7 business days after dispatch.

Please note that delivery times are estimates and may occasionally be affected by courier delays, weather, holidays, or other circumstances outside our control.

Tracking

Once your order has been shipped, we’ll send you tracking details where available. Tracking information may take a little time to update after dispatch.

Incorrect Address

Please make sure your shipping address is correct before placing your order. If you notice a mistake, contact us as soon as possible.

Once an order has been shipped, we may not be able to change the delivery address.

Lost or Delayed Orders

If your order is delayed or appears to be lost, please contact us and we’ll do our best to help investigate the shipment.

If tracking shows your parcel as delivered, please check with household members, neighbours, safe delivery locations, or the courier before contacting us.

Damaged Orders

If your order arrives damaged, please contact us with clear photos of the item and packaging so we can review the issue and assist you.

Need Help?

If you have any questions about shipping, tracking, or your order, please contact us through the details provided on our website. We’ll be happy to help